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Last updated: April 11, 2025

1. Introduction

Keepsakes by Reem (“we,” “us,” or “our”) is a designer handmade jewellery brand based in Islamabad, Pakistan. We respect your privacy and are committed to protecting your personal information when you visit https://www.keepsakesbyreem.com and make purchases.

2. Information We Collect

  • Information You Provide: name, billing/shipping address, email, phone number, account credentials, and any messages you send us.

  • Payment Data: processed securely by Wix Payments or our gateway; we do not store full credit card numbers.

  • Automatically Collected: IP address, browser/device type, pages visited, referring URL, and other usage data.

  • Cookies & Tracking: We use cookies and similar technologies to operate our site, remember preferences, and analyze traffic

3. How We Use Your Information

  • Order Fulfillment: process orders, send confirmations, and ship products.

  • Customer Support: respond to inquiries, handle returns/exchanges.

  • Marketing: with your consent, send newsletters, promotions, and updates. You may unsubscribe at any time.

  • Analytics & Improvement: understand site usage, optimize performance, and personalize your experience.

4. Sharing Your Information

  • Service Providers: Wix, payment processors, shipping carriers, email platforms, analytics services.

  • Legal Obligations: to comply with laws or protect our rights.

  • Business Transfers: in connection with a merger, sale, or asset transfer.

5. Cookies & Opt‑Out

We use:

  • Essential cookies for site functionality.

  • Performance cookies (e.g., Google Analytics) to understand site usage.

  • Marketing cookies (e.g., Facebook Pixel) for advertising.
    You can disable cookies via your browser settings, though some features may break. To opt out of Google Analytics, install the Google Analytics Opt‑out Browser Add‑on

6. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no internet transmission is 100% secure.

7. Data Retention

We keep your personal information only as long as needed for the purposes outlined, to comply with legal obligations, and to resolve disputes.

8. International Transfers

Your data may be transferred to and processed in Pakistan or other countries where our service providers operate. By using our site, you consent to these transfers.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, update, or delete your personal data.

  • Withdraw consent to processing.

  • Lodge a complaint with a data protection authority.
    To exercise any right, please contact us (see below).

10. Do Not Sell My Personal Information

If you are a California resident, you have the right to opt out of the “sale” of your personal information. To exercise this right, click the Do Not Sell My Personal Information link in our footer

11. Children’s Privacy

Our site is not directed to individuals under 16. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this policy. The “Last updated” date will reflect any changes.

13. Contact Us

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