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Frequently Asked Questions — Keepsakes by Reem

Everything you need to know about our handmade jewelry, custom designs, delivery process, and nationwide shipping in Pakistan.

We use premium materials such as sterling silver, gold-plated metals, natural gemstones, and high-quality beads.
Every piece is handmade in Pakistan with care to ensure long-lasting beauty and elegance.

Absolutely! We specialize in custom-made jewelry.
Share your ideas, sketches, or inspiration, and our designers will bring your vision to life — from custom rings to personalized necklaces and bridal sets.

Because each custom order is made exclusively for you, returns or exchanges are only accepted if there’s a manufacturing defect or design error.

We take great care to ensure every custom piece meets your expectations.

  • Ready-made jewelry: 3–5 business days.
  • Custom-made jewelry: 7–14 days (depending on design complexity and materials).

We’ll confirm your delivery timeline after your order is placed.

Yes, we offer nationwide jewelry delivery to all major cities including Karachi, Lahore, Islamabad, Faisalabad, and beyond.
Shipping details and tracking information will be shared after dispatch.

You can place your custom jewelry order online directly through our website or contact us for guidance.

Simply choose your preferred design or share your idea — we’ll handle the rest.

Yes! Along with custom creations, we offer a wide selection of ready-made handmade jewelry, including earrings, necklaces, rings, and bridal sets available for immediate purchase.

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