Frequently Asked Questions — Keepsakes by Reem
Everything you need to know about our handmade jewelry, custom designs, delivery process, and nationwide shipping in Pakistan.
What materials are used in your handmade jewelry?
We use premium materials such as sterling silver, gold-plated metals, natural gemstones, and high-quality beads.
Every piece is handmade in Pakistan with care to ensure long-lasting beauty and elegance.
Can I customize the design of my jewelry?
Absolutely! We specialize in custom-made jewelry.
Share your ideas, sketches, or inspiration, and our designers will bring your vision to life — from custom rings to personalized necklaces and bridal sets.
Can I return customized jewelry?
Because each custom order is made exclusively for you, returns or exchanges are only accepted if there’s a manufacturing defect or design error.
We take great care to ensure every custom piece meets your expectations.
How long does it take to receive my jewelry order?
- Ready-made jewelry: 3–5 business days.
- Custom-made jewelry: 7–14 days (depending on design complexity and materials).
We’ll confirm your delivery timeline after your order is placed.
Do you ship nationwide in Pakistan?
Yes, we offer nationwide jewelry delivery to all major cities including Karachi, Lahore, Islamabad, Faisalabad, and beyond.
Shipping details and tracking information will be shared after dispatch.
How can I place an order for custom-made jewelry?
You can place your custom jewelry order online directly through our website or contact us for guidance.
Simply choose your preferred design or share your idea — we’ll handle the rest.
Do you offer ready-made jewelry as well?
Yes! Along with custom creations, we offer a wide selection of ready-made handmade jewelry, including earrings, necklaces, rings, and bridal sets available for immediate purchase.